Townsville, Newcastle, Parramatta, Canberra, Dandenong, Hobart, Cairns, Launceston, Rockhampton, Darwin, Dubbo, Sydney (William Street) and Wollongong registries will be closed from:

Friday 25 December 2020

and will re-open on

Thursday 7 January 2021

Albury and Lismore will be closed from Friday 25 December 2020 and will re-open on Monday 11 January 2021.

During this time, phone calls to these registries will be re-directed to:


Live chat

Live chat

Phone: 1300 352 000
TTY/voice calls: 133 677 (National Relay Service)
Speak & Listen Calls: 1300 555 727

Adelaide, Brisbane, Sydney (Lionel Bowen Building), Melbourne, Perth and the National Enquiry Centre will be open throughout the period (with minimal staff) with the exception of the following days:

  • Friday 25 December 2020
  • Monday 28 December 2020
  • Friday 1 January 2021

On these days the urgent after hours service is available by calling the National Enquiry Centre on 1300 352 000.

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